Thank you for shopping with Pinwheel.

Order Processing

All orders are processed within 1–3 business days. During collection launches, exhibitions, or sale periods, processing times may be slightly longer.

Shipping Within India

We offer complimentary shipping across India on all prepaid orders.

Estimated delivery timelines:

•⁠  ⁠Metro cities: 2–5 business days
•⁠  ⁠Other locations: 3–7 business days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order is dispatched, you will receive a tracking link via email or WhatsApp to monitor your shipment.

International Shipping

We currently offer international shipping to select countries. Shipping charges and delivery timelines will be calculated at checkout.

Address Changes

Please contact us within 12 hours of placing your order if you need to update your shipping address. Once an order has been dispatched, address changes may not be possible.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us at pinwheelindia@outlook.com within 48 hours of delivery, and our team will assist you.

Contact

For any shipping-related queries, please reach out to us at:

Email: pinwheelindia@outlook.com

WhatsApp: +91-8882158882